We operate & enforce the following cancellation policy
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation fee will apply.
– Less than 24-hour notice will result in a charge equal to 50% of the reserved service amount.
– “NO SHOWS” will be charged 100% of the reserved service amount.
– For appointments made within 24-hours that need to be cancelled. The client must cancel within 4 hours of the appointment time or a charge will be incurred equal to 50% of the reserved service amount.
– A 10 Euro non-refundable booking fee will be required when making your appointment, for all services under 50 Euros, this can be paid in cash via The Holistic Health Centre, by Paypal at firstname.lastname@example.org or by credit card.